SUPPORT DIVISIONS
The Communications and Docketing Services Unit (CDS)
handled over 60,000 individual items, either delivered
by hand or through personal service, and opened nearly
31,000 new matters in LawManager, the Of?ce’s case
management system. CDS staff also handled and
processed nearly 330,000 pieces of U.S. mail, requiring
10,000 production hours. CDS handled two high-priority,
short-turnaround mailings totaling nearly 10,000 pieces.
CL ASS OF 2011
Assistant Corporation Counsels
The Computer Training Unit organized and presented over
two dozen different computer software courses, arranged in
recurring monthly schedules. In the last year, the Unit held
902 training sessions, a 12-percent increase from 2010.
The Document and Data Processing Center (DDPC)
responded to over 5,000 job requests, which yielded more
than a quarter-million pages and records. To complete these
requests, DDPC operators logged nearly 27,000 hours.
OPERATIONS
CHIEF
Kenneth Majer us
DEPU T Y
Jonathan Pinn
The Operations Division’s twofold mission is to provide
centralized document production support and improve
the Law Department’s operational efficiencies. The
Division is comprised of five document production and
distribution units, an analysis unit, and a training unit.
The document production and distribution units manage
the service of legal process; case docketing; electronic
document editing; courier services; composition
and duplication of documents; the service and filing
of legal papers; and the creation and maintenance of
document assembly templates. The Analysis Unit works
to improve the Department’s operational efficiencies
and plays a major role in producing specialized reports,
including data for the Mayor’s Management Report and
governmental audits.
CDS DELIVERED
OVER
60,000
INDIVIDUAL ITEMS
BY HAND OR
PERSONAL SERVICE
45
TRAINING UNIT
HELD OVER
DDPC JOB REQUESTS
YIELDED OVER
The Duplication and Finishing Services Unit (DFS) produced
almost six million pages while responding to over 15,000
work orders, a ?ve-percent increase from 2010. DFS
staff also responded to and resolved almost 1,500 help
calls reported on the Law Department’s 93 multi-function
devices (i.e., combination print, fax, and copy machines).
DFS staff printed 2,500 posters for the New York City
Administration for Children’s Services in a two-week period
without interrupting regular operations and turned around a
print request for 180 Continuing Legal Education books with
color inserts within 24 hours.
The Process & Courier Services Unit (PCS) handled over
36,000 services, ?lings, deliveries, and pick-ups.
The Central Services Unit (CS) in Brooklyn saw increases
across the board in its various services requested at the
Law Department’s 350 Jay Street Brooklyn of?ce. Requests
for messenger services, outsourced service of process,
and requests for duplication all grew. This small satellite
Unit processed over 165,000 pieces of mail and handled
203 work orders in 2011. The Unit also works with the
Agency’s Facilities staff to ensure that of?ce service and
environmental concerns are addressed.
DFS PRODUCED ALMOST
PCS HANDLED OVER
CS PROCESSED OVER
36,000 165,000
900 250,000 6 MILLION
TRAINING
SESSIONS
PAGES AND RECORDS
PAGES
SERVICES, FILINGS,
DELIVERIES, AND
PICK-UPS
PIECES OF MAIL
Mayor Michael R. Bloomberg, Corporation Counsel Michael A. Cardozo, First Assistant Corporation Counsel Jeffrey D.
Friedlander, and Director of Legal Recruitment Stuart Smith with the 2011 class of Assistant Corporation Counsels.
The Law Department has long been committed
to recruiting, retaining, and promoting a diverse
community of legal professionals.
The Department’s Of?ce of Legal Recruitment
processes 8,000 applications annually and hired an
entry class of 46 Assistant Corporation Counsels
in 2011. It also hosted 52 law students in the
Agency’s Summer Honors Program and hired 51
experienced attorneys.
In 2011, the Law Department announced the ?rstever Corporation Counsel Clerkship program to
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