Arlington Water Utilities | 2024 REPORT

At Arlington Water Utilities , we are dedicated to upholding Arlington ’ s motto “ The American Dream City ” by providing exceptional water and wastewater services to our residents , businesses , schools , and other customers . We manage and plan for the future of $ 6 billion in critical infrastructure , including more than 3,000 miles of underground pipes and two state-of-the-art water treatment plants . From football games to family dinners , water is at the heart of everything in Arlington , and our department embraces this responsibility every day .

This report highlights how Arlington Water Utilities ’ highly trained employees utilize cutting-edge technology to ensure that every dollar reinvested into the utility is spent wisely . You ’ ll also read about our annual goals , such as installing 10,000 remotely read meters , and how we consistently exceed expectations . Our utility has earned national recognition for promoting water efficiency and safeguarding the future of North Texas .

None of these achievements would be possible without the support of the City of Arlington ’ s leadership , including the City Council , Mayor Jim Ross , and city management . As we move into a new year , we look forward to significant milestones , such as completing the $ 112 million , four-year upgrade of the Pierce-Burch Water Treatment Plant and celebrating the first graduates of our new residents ’ academy , Arlington Water Utilities University . I am proud of Arlington Water Utilities ’ accomplishments and its dedicated employees , and I am looking forward to what the future holds .

— Alex Whiteway , Department Director

Alex Whiteway DEPARTMENT DIRECTOR

Left to right : Medria Browhow , Craig Gantt , Alex Whiteway , Bill Gase , Brad Franklin

WATER UTILITIES