FY2020 Arlington Fire Department Annual Report | Page 47

CALL CENTER ACTIVITY

Calls Answered in 9-1-1 376,047
Fires
Emergency Medical Service
Other
Total
FY16 3,570 35,059 5,775 44,404 FY17 3,596 36,481 5,848 45,925
FY18 3,794 36,560 6,353 46,707
FY19 3,493 36,992 5,972 46,457 FY20 3,284 34,511 6,176 43,971
EMS Calls Dispatched
56,563
Fire Calls Dispatched
43,971
Police Calls Dispatched
285,797
Tele-Service Calls Processed
9,673
NCIC / TCIC Transactions
1,345,150