FY2019 Arlington Fire Department Annual Report FY 2019 | 页面 3

Contents Passion for Giving - Don Coker 2 Elected Officials & City Manager’s Office 4 Civil Service Commission 5 From the Chief - A Decade of Change 6 Increasing Demand for Service 8 Innovative Service Delivery 10 Changing of Organization 12 Decade of Building & Rebuilding AFD 16 Awards & Accreditations 18 Innovative Technology 19 9-1-1 Communications 20 Fire Rescue Operations 22 Fire Training 24 Training for the Future 26 Hometown Heroes 28 Special Operations 29 Facilities, Fleet, & Resources 30 AFD is Serious About Safety 32 Fire Rescue Support 34 Public Information Officer 35 Medical Operations 36 Firefighter Health & Safety 38 Office of Emergency Management 40 Office of Special Events 42 Fire Prevention 44 International Partnership 46 Looking Towards 2025 47 Citizen Satisfaction Survey 48 Social Media Presence 50 AFD Organization 51 3