Leverage
TECHNOLOGY
Technology touches all parts of the city’ s life. It is also integral in achieving the City’ s other priorities. This emphasis, which includes enhancing current and embracing new technologies, will improve access, convenience and timeliness of information for our community and create greater transparency.
CITY UNVEILS NEW, UPDATED ASK ARLINGTON APP
In 2024, the City of Arlington launched a more user-friendly Ask Arlington app and platform. The updated app has a new design that is more intuitive for users, provides direct access to the City so residents can submit requests from their smartphones, has real-time tracking to keep tabs on requests, and it also has quick links to City resources. The new Ask Arlington app is also available in English and Spanish.
MULTIMODAL DELIVERY PILOT PROGRAM USES ROBOTS AND AUTONOMOUS AIRCRAFT TO DELIVER FOOD PACKAGES
In September 2024, nearly 150 homes in East Arlington and near The University of Texas at Arlington received at-home grocery deliveries with the help of small electric ground and air robots.
The deliveries of nonperishable pantry items donated by the Tarrant Area Food Bank were made as part of the City of Arlington’ s innovative Multimodal Delivery pilot program. The goal of this program, funded with the help of a U. S. Department of Energy grant, is to test and evaluate the use of no-emission or low-emission uncrewed aircraft and four-wheeled robots that are smaller than cars, to deliver essential food items to individuals who are mobility challenged, historically disadvantaged, or lack a reliable means of transportation.
ARLINGTON CELEBRATES NEW WATER DEPARTMENT FACILITY
The City of Arlington’ s new Laboratory Services and Maintenance Building opened in August 2024. The 26,825-square-foot facility at the City’ s John F. Kubala Water Treatment plant, combined three buildings that were all in need of expansion and updating into one spacious, modern facility. The City of Arlington requires more than 18 billion gallons of treated tap water each year.
In 2023, the lab analyzed 7,305 samples for 372 different substances. The Water Utilities’ treatment division maintenance staff is responsible for making sure that Arlington’ s two water treatment plants as well as high service pumps throughout the city and 10 water towers are functioning as needed every day of the year.