FY 2011 Popular Annual Financial Report FY 2011 Popular Annual Financial Report | Page 18

Outstanding Achievements in Service

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Arlington’s advancement and outstanding work in several areas was
recognized by various entities throughout fiscal year 2011. Here is
a sampling of the most significant accomplishments and awards
received by City departments and staff members.

The City built a new data center to host critical City information
systems for disaster recovery. The data center has redundant power,
cooling, and network connectivity for reliability.
The City worked with Union Pacific Railroad to complete its new
quiet zone program along railroad tracks in north Arlington,
decreasing noise levels for nearby neighbors. Train engineers no
longer sound their horns when passing through Arlington.

Arlington transformed a declining neighborhood into a thriving
community of responsible homeowners when it constructed 11
new energy-star certified homes for resale to low-income, first-time
homebuyers on Jordan Lane. The overall property value of the 11
homes increased by $845,960.

Arlington Municipal Airport beat out 23 other airports to be named
Reliever Airport of the Year by state transportation officials for
its work to meet the increasing demand for regional aviation. City
Council also
approved a lease
at the Arlington
Municipal
Airport for
Italian helicopter
company Agusta
US Inc., which
plans to invest
$2.5 million to
renovate a hangar
and build a 7,000-square-foot office building for an operations base.

The City replaced an outdated mainframe system application with
e-Builder software to track and manage capital improvement
projects. E-Builder is automating more processes, and its reporting
capabilities provide immediate visibility about the availability of funds,
how funds are being spent on ongoing projects, and the status of
different projects.

The Arlington Convention Center grossed $225,000 – the most
the facility has ever grossed from a single event – when StubHub
distributed more than 10,000 tickets to Super Bowl XLV attendees
during the four days leading up to the big game.
Arlington Dispatch Services’ Angie Phillips was presented the
National 9-1-1 Call-taker of the Year Award in Washington,
D.C., in March. Phillips instructed a 16-year-old with Asperger’s
Syndrome to bring a moving car to a stop on a freeway while his
grandfather was having a heart attack. The teenager followed
instructions that led first responders to the scene – just in time to
save his grandfather’s life.

Arlington also replaced more than 26 different phone systems
citywide across 70 facilities with a new VoIP system. The new
system has a reliable architecture that allows staff to move to an
alternate facility and immediately begin taking calls in the event of an
emergency.

Popular Annual Financial Report for 2011

18

“Challenge, Change, Celebrate, Congra