Laboratory skills - Modern laboratories require skills to use with a vast number of instruments and procedures to study,
systematize, or quantify the objects of their attention. Procedures often include sampling, pretreatment and treatment, measurement,
calculation, and presentation of results; each may be carried out by techniques ranging from having an unaided person use crude
tools to running an automated analysis system with computer controls, data storage, and elaborate readouts. Source: Merriam
Webster Medical Dictionary
Language services/translation - Interpret languages other than those of the speaker. Solutions may include in person, over-thephone, on demand video remote interpreting, and on-site interpretation, translation of documents, websites, and multimedia.
Leadership competency - Leadership skills and behaviors that contribute to superior performance.
Leadership/Transformational - Transformational Leadership - Enhances the motivation, morale, and performance of followers
through a variety of mechanisms. These include connecting the follower's sense of identity and self to the project and the collective
identity of the organization; being a role model for followers that inspires them and makes them interested; challenging followers to
take greater ownership for their work, and understanding the strengths and weaknesses of followers, so the leader can align
followers with tasks that enhance their performance. http://en.wikipedia.org/wiki/Transformational_leadership
Lean - A customer-value focused approach to the provision of effective solutions involving the consumption of a minimum of
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