Future Trends Health Care 2013 | Page 26
WORKPLACE BASIC SKILLS FOR
ENTRY LEVEL WORKERS
The following skills were identified by the Texas Workforce Commission as “Basic Skills Needed for
Entry Level Workers.” These skills were validated by the Thought Leaders and Peer Reviewers
who responded to a survey question asking:
“What workplace basic skills are important for entry level workers?”
Answer Options
Oral Communication
Teamwork
Work Ethic
Willingness to continue learning
Written Communication
Initiative
Customer Service
Following Directions
Time Management
Problem-solving
Appreciation of Diversity
Conflict Management
Pride in Work
Professionalism
Integrity
Numerical and Arithmetic Application
Decision-making
Dedication
Attention to Detail
Adaptability
Creativity
Information Gathering
Organization
Multi-tasking
Conflict Management
Stress Management
Leadership
Thoughtful Reflection
Perseverance
Resource Allocation
Technology and Tool Usage
Intellectual Risk-taking
Response Percent
Response Count
N=11
100%
91%
91%
91%
82%
82%
73%
73%
73%
64%
64%
64%
64%
64%
64%
55%
55%
55%
55%
55%
46%
46%
46%
46%
46%
46%
36%
36%
36%
36%
36%
18%
11
10
10
10
9
9
8
8
8
7
7
7
7
7
7
6
6
6
6
6
5
5
5
5
5
5
4
4
4
4
4
2
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