LEADERSHIP
Alain de Botton,
philosopher and
author, on managing
someone else’s career
“Realise it’s the most important thing in
their life and treat it with the seriousness
it demands. Don’t assume you know
everything about their career, take time
to listen. And never underestimate what
you can do to unleash new energy.”
Professor Veronica
Hope-Hailey,
dean of the school
of management,
Bath University,
on building trust
in your team
“If you wa nt people to follow
you, you have to invest in
spending time with them. You’re
judged on the extent to which
you are curious and genuinely
trying to understand their reality.
It might sound trite, but there‘s
no trust substitute for engaging
on a truly personal level.”
Baroness Ruby
McGregor-Smith,
ex-CEO of Mitie,
on being an
inclusive leader
“To be motivated at work,
people need to feel
accepted. Many people I
know from a minority
background don’t apply for
jobs; they don’t think they will
make the shortlist and if they
do, people won’t relate to
them. Part of our challenge
as leaders is to encourage
people to relate to each
other.”
Huffington Post
founder and
CEO of Thrive
Global, Arianna
Huffington, on
dealing with
failure
“My mother used to tell me
‘failure is not the opposite
of success, it’s a stepping
stone to success’. I believe
we’re not put on Earth to
accumulate victories and
avoid failures, but to be
sand-papered down until
what’s left is who we
truly are.”
FUTURE TALENT // 69