FUTURE TALENT February / May 2020 | Page 31

ON TOPIC We’d like businesses to see themselves as human systems. It’s tempting to measure success in terms of objective, data-driven measures and processes that are easy to see above the waterline. For us, it’s the rest of the iceberg that sits underneath that really matters — criteria that are driven by behaviour and mindset. One of our collaborators describes this as wanting people to feel that they are “a valued member of a winning team on a worthwhile mission”. YOUR WORK IS ABOUT CHANGING BEHAVIOURS AND MINDSETS. HOW DO YOU CREATE LASTING CHANGE? It’s hard and it takes time. For maximum impact, our work is often focused on the leaders of larger organisations. Traditionally, these leaders are yearning for those data- or process-led solutions; we need them to see that, actually, the key driver is really mindset change. So, we encourage business leaders to see purpose not as a project or initiative, but to develop conscious awareness around its importance in all areas of the business. They need to understand the scale and depth of what mindset and behavioural change means and to be thoughtful about how to go about it. We want them to become ‘midwives’ for change. In most organisations, there are plenty of examples of good practice and experimentation. Rather than taking a problem-based approach, we a i m to g i ve l e ad e r s t he psychological permission to be curious about what works well in their organisations, to learn from this and to spread the word.It’s about releasing latent potential. Action-addicted leaders need to give themselves permission to take time out for reflection. But it’s important to avoid the trap of ‘phoney catharsis’, where reflection leads to some level of understanding and analysis but falls short of action. That’s why we developed our Five Principles of a Purpose Driven Business and Framework to Guide Decision Making. The principles are intended as a provocation, a simple, but not exhaustive, diagnostic to help people frame their own discussions around purpose and people and move from reflection to action: what are we doing well; what might we do better? O Our focus on purpose challenges the received wisdom around primacy of profit The Framework digs deeper, helping organisations to define purpose while outlining, in more detail, the behaviours they need to show to sustain that purpose. They’re intended to work hand in hand, helping to raise levels of consciousness and embed intentionality around the choices businesses face. CAN SMALLER ORGANISATIONS LEARN FROM YOUR PHILOSOPHY? Yes, the Principles and Framework are scalable and also designed to be used by NGOs, charities and other organisations. Our website includes tools for SMEs, such as a six-step-model and case studies. These leaders can feel isolated and assume high levels of personal responsibility for the results of their actions; we hope these resources can help channel that drive in ways that empower them and their teams. We have designed additional resources for individuals. The 10 Steps to Fulfilment at Work lists simple and practical steps which anyone can take, to help feel more engaged and motivated. WHAT SHOULD A BUSINESS DO IF IT WANTS TO FIND OUT MORE? Visit our website (blueprintforbusiness. org) to explore our philosophy and some of our tools. If you’d like to know more, we’d love to hear from you. February – May 2020 // 31