Our regular round up of the latest findings across
talent, diversity and technology in business
TOP SKILLS IN
DEMAND
As technology disrupts
work, the most in-demand
roles may look similar, yet
the skills required continue
to evolve rapidly.
Skilled trade
workers
Sales and
marketing
executives
Technicians
Engineering
executives
Driving and
logistics
professionals
MIND THE (INTELLIGENCE) GAP
Employees in the US and UK are spending a disproportionate amount of time hunting
for the information needed to do their jobs and seek opportunities to share their skills.
38% 61%
Employees use just 38% of
their knowledge and
expertise, meaning firms
are failing to unlock even
half the intellectual capital
of their people of workers can’t find
the information they
need to do their job
effectively
90%
of employees want
more opportunities to
share knowledge and
expertise
Meanwhile, individuals who want either to share skills and expertise or ask
questions lack direction around who to approach and how. The sheer
quantity of data at our disposal, coupled with an inability to find task-critical
information easily, is posing a threat to productivity, as enterprises risk losing
out to duplication, slowed innovation, mistakes and inhibited problem solving.
Information
technology
executives
Accounting
and finance
professionals
Manufacturing
executives
Construction
labourers
Healthcare
executives
Source: Manpower Closing
the Skills Gap: What Workers
Want, February 2020
An inability to track down
experts: 57% of workers
experience having a
que s tion they need
answering but don’t know
who to ask and 52% avoid
asking questions entirely
because they don’t know
who to approach
Information overload
means individuals are lost
for answers: 57% feel
overwhelmed by the
volume of information they
receive each day
Hours wasted on non-
productive, repetitive tasks
are costing enterprises
h e av i l y : K n o w l e d g e
workers spend over a
working month each year
(26 days) searching for
information, knowledge
and the right expertise in
their organisation
Source: Starmind’s Future of Work Research, February 2020
February – May 2020 // 15