Funeral Service Times August 2017 May 2019 | Page 4

4 CONTENTS MAY 2019 05 42 26 5 8 28 DISPATCHES Breaking news from around the industry CELEBRANT COLUMN Benn Abdy-Collins explains why showing love is important in the trade 15 SOAPBOX: AOIC Philip Spicksley looks at the shifts of the industry 24 EDUCATION The value of the Apprenticeship Levy 26 TECHNOLOGY How moving with the times can benefit the trade 39 28 VIEW FROM THE CHOIR STALLS How to avoid arguments over song choices 31 BUSINESS ADVICE Carl Benfield discusses the importance of teamwork 39 CEMETERIES AROUND THE WORLD Visiting Sydney’s Waverley Cemetery 42 OBITUARIES Paying tribute to some of those we’ve lost recently MAY 2019 www.funeralservicetimes.co.uk