Funeral Service Times August 2017 June 2019 | Page 10

A message from the Competition and Markets Authority Thank you to everyone who has already been in touch to help with our investigation into the funerals market. We’re now writing to give you some more information about the next stage, and to ask for your help. We’re in the process of gathering evidence from a broad range of organisations. We are doing this in the following ways: • Written requests for information from funeral director groups • Written questions to a random sample of branches • Hearings, phone calls, and visits to a wide range of funeral directors with differing business models • Case studies on a number of local areas where we will talk with all or most funeral directors It’s important that we hear from as many funeral directors as possible. If we get in touch with you directly, please do respond, and let us know if the questions or deadlines are too difficult for you to meet. We will work hard to be flexible. If we do not contact you directly, you can still get in touch and share your views by emailing [email protected]. You can keep up to date with our investigation, and on other opportunities to share your views, on our case page. Search ‘CMA funeral investigation’.