Funeral Service Times August 2017 June 2019 | Page 10
A message from the
Competition and Markets Authority
Thank you to everyone who has already been in
touch to help with our investigation into the funerals
market. We’re now writing to give you some more
information about the next stage, and to ask for
your help.
We’re in the process of gathering evidence from a
broad range of organisations. We are doing this in
the following ways:
• Written requests for information from funeral
director groups
• Written questions to a random sample of
branches
• Hearings, phone calls, and visits to a wide range
of funeral directors with differing business models
• Case studies on a number of local areas where
we will talk with all or most funeral directors
It’s important that we hear from as many funeral
directors as possible. If we get in touch with you
directly, please do respond, and let us know if the
questions or deadlines are too difficult for you to
meet. We will work hard to be flexible.
If we do not contact you directly, you can still get in
touch and share your views by emailing
[email protected].
You can keep up to date with our investigation, and
on other opportunities to share your views, on our
case page. Search ‘CMA funeral investigation’.