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Morgan Stanley
Morgan Stanley Average Score 2022 Average Score 2021 Average Score last 3 years Global Average Difference with Global Average Capital Introductions 5.78 6.06 5.75 5.38 0.40 Client Services 6.64 6.42 6.09 6.14 0.50 Consulting 6.56 6.24 5.94 5.91 0.65 Operations 6.56 6.04 5.72 6.00 0.56 Technology 6.58 6.43 5.89 5.79 0.79 Risk Management 6.29 6.18 6.02 5.88 0.41 Asset Safety 6.55 6.29 6.42 6.15 0.40 Trading and Execution 6.61 6.43 6.04 6.19 0.42 Financing 6.35 6.71 6.27 5.81 0.54 Stock Borrowing and Lending 6.23 6.32 6.23 5.93 0.30 Foreign Exchange Prime Brokerage 7.00 6.83 5.25 6.04 0.96 Fixed Income 7.00 5.57 5.58 6.00 1.00 OTC Clearing 6.67 6.44 5.95 5.92 0.75 Listed Derivatives 6.78 5.57 5.81 6.07 0.71 Average 6.54 6.25 5.93 5.94 0.60
Morgan Stanley is back to its traditional heights in the survey , comfortably exceeding all global category averages as well as its own three-year averages . Some 55 % of its respondents rate the service received overall as Excellent and a further 24 % as Very Good . Generally speaking , its most generous scores come from its largest clients . When it comes to prime brokerage , Morgan Stanley has long seen itself as in a three-horse race with Goldman Sachs and J . P . Morgan , in which its key strength is its relationship-based approach . “ We know what we ' re good at and we ' d sooner not give false expectations to our client base , but we ' re not inflexible ,” says the firm . “ We ' re able to tweak and extend our offering where it makes sense . We ' re always going to be relationship driven .” This approach is reflected in the perfect sevens achieved for Fixed Income and Foreign Exchange Prime Brokerage . Over the last 12 to 18 months , the firm has experienced some shifts in management with the retirement of a few famous names . However , continuity has been assured by internal promotions and reassignments of other wellknown and experienced executives ( See page 20 for details ). Clients do not offer much in the way of additional comment to the ratings they have awarded , though one says , “ Morgan Stanley has been a great partner for us and I look forward to expanding our business with them .”
72 Global Custodian Fund Services Annual 2022