FSM New Zealand 2013 2 | Page 2

3rd Field Service Management New Zealand Summit www.fieldservicemobility.co.nz Welcome Letter Your Expert Speaker Panel: Dear Colleague, Tony Wickstead General Manager Information Technology Express Couriers Ltd With the ever mounting internal and external challenges to achieve business excellence, the pressure to boost worker productivity, reduce paper and improve customer experience is constantly increasing. It has become business critical to manage work in the field in a more proactive and efficient way. If you are currently looking at how to streamline your operations, realise cost savings, and deliver world-class service in the field then the 3rd FSM New Zealand Summit is the event for you. It will cater for the needs of both the traditional field service disciplines and those beginning to embrace mobile working. It is becoming imperative for organisations to take a proactive approach to service management and how workers collect and manage data in the field. Successful FSM is no longer a nice to have; it is a business necessity that makes all the difference. Ben Somerville Spatial Systems Manager, Spatial Engineering Services Thiess Australia Alan Turner General Manager Solutions Kordia Garry Newton National Service Manager Coates Hire Australia Philip Hinton Systems Analyst City Parks Services Senior Representative Powerco Gaz Maroof Project Manager Counties Power Excellent quality of attendees, good opportunity to network and invaluable insights into FSM experiences of other organisations. Louis Chetty, Manager Systems, CITY PARKS SERVICES Book your place today by calling 02 9229 1000, email [email protected] or book online at www.fieldservicemobility.co.nz. Teresa Bildstein Program Director – FSM Event Series IQPC Darryl Steven Distribution Management System Project Director Energex Australia Neil Ingledew National Service Manager KONE Elevators IQPC’s 3rd Field Service Management New Zealand Summit is your opportunity to network and benchmark with your mobility peers from a variety of industries and learn how other organisations are developing their service capabilities, to enable you to put your program on the right path. Kind regards, Senior Representative ClickSoftware Fantastic, shared knowledge and exchanged experience with numerous people from many different industries. .S P . Register now and get 2 tickets for the price of 1! Garry Newton, National Service manager, COATES HIRE Sign up for the Field Service Mobility Bulletin to receive the latest FSM news and case studies every six weeks to your inbox - sign up here Who will you meet at the 3rd Field Service Management New Zealand Summit? This cross industry event will bring together senior-level professionals from Utilities, Distribution, Local Government, Construction, Contracting, IT Services, Telecoms and Manufacturing working in the following roles: ? Operations Manager ? Scheduling Manager ? Dispatch/Scheduling Manager ? Asset (Information) Manager ? (National) Service Manager ? IT Delivery Manager ? Field Service Manager ? Information Systems Manager BOOK NOW! T: +61 2 9229 1000 ? F: +61 2 9223 2622 ? E: [email protected] ? W: www.fieldservicemobility.co.nz