Friends of Mount Auburn Cuseum Activation FAQ

How do I add the membership card to my iPhone?

Access the email from your smartphone and click the " Download " button, then click " Add to Wallet " and " Add." The card will automatically go to your iPhone’ s Apple Wallet. It can be accessed in Wallet at any time.

How do I add the membership card to my Android phone?

Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click“ Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.

I have a question about my membership benefits.

Membership benefits are listed on the“ virtual card back” but they are always available on our website as well. You can also always reach out to Chris Moore at chmoore @ mountauburn. org with any questions.

My name is spelled wrong / membership level is incorrect.

Please email Chris Moore at chmoore @ mountauburn. org with your correction and we will update it in our system.

My family member is on this membership account also, how can they receive the card?

For Android users: Navigate to the back of the card by tapping the small“ i” icon. Then, tap the“ Share Pass” button to see the sharing options and share the card to your secondary member.

For iPhone users: Open the digital card( you will find it inside of a pre-installed app called " Wallet ") and tap on the " three dots " icon at the top side of the screen. Then, tap the " square with an arrow pointing up " icon at the top right side of the screen to see the sharing options and share the card to your secondary member.

I downloaded my card, but I can’ t find it.

If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card( scroll through any cards that are already there--it may be hiding!). If you have an Android, you’ ll need to download Wallet Passes from the Play Store prior to downloading the card.