Freedom Jewellery 1 | Page 27

1. How do you feel TOPSHOP communicate their jewellery range? If I’m honest, I don’t particularly think it’s communicated to our consumers all that well. Obviously our consumers know that the brand provides a jewellery range, but for people that have never entered the store before, there isn’t much publicity out there that actually let’s them know about the jewellery we offer in store. 2. Do you think the FREEDOM jewellery range fits in well with TOPSHOP itself? In some ways yes, and in some ways no, it depends really. I mean, FREEDOM do tend to keep up with the trends that we currently have in stock, but sometimes they will bring new pieces in that just would never work with the clothing that we provide. I personally think it would be a great idea to actually offer a place on the website or photographs in store, that provide our customers with ideas in which they can mix and match our jewellery range with our garments. 3. When customers enter your stylist room, do they often ask for jewellery recommendations? All the time, in-fact, nearly every customer I have come through my stylist room tends to want a second opinion on what piece of jewellery to put with their newly bought outfit. They never actually bring jewellery in the room with them at first, but once we have put together the outfit they have been searching for, it becomes a frequent question on what statement or casual piece of jewellery to put with it. 4. Being a stylist, do you think jewellery can make or break an outfit? Definitely it all depends on what the outfit is for, a special occasion or just a casual everyday outfit. I just feel jewellery makes an outfit the majority of the time, you just have to find the balance of whether you need a statement piece, or just a piece that adds that little bit extra to what you’re wearing. 5. What piece of jewellery do your customers tend to look for/want? It all depends on what outfit I have styled and picked out for the customer, and also depends on what occasion the outfit is for. If I had to say one piece in particular though, I would probably have to say Necklaces! Necklaces tend to always go with more than just the outfit the customer is wearing that day, they’re easy to mix and match, and tend to last longer than other jewellery pieces.