INTRODUCTION
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Please understand that I will do my best to get back to you in a timely fashion; however, like
yourself, I get busy from time to time. If I don’t respond within a week or two, please be aware that I am
not trying to be a jerk, nor am I trying to avoid talking to you. I’m just busy (or, if I’m lucky, on vacation
somewhere). So, then! Thanks for buying this text (or at least looking at it in the bookstore while you try
to decide whether you will buy it). I hope you enjoy reading this book and putting your newfound
knowledge to good use.
— Andrew Troelsen
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