Leadership
FRANCHISE LEADERSHIP AND MANAGEMENT
10 CEO Profile: Mark Kartarik
Managing by walking around – a lot! –
at Sport Clips
12 CEO Profile: Mike Whalen
From toy trains to a real empire
at Heart of America Group
14 Feature: Anatomy of a Brand
Oxi Fresh celebrates 10 years of growth and giving
6
Franchiseupdate ISS U E IV, 2 0 1 6
fu4_tocs(2,6,16,28).indd 6
11/8/16 1:57 PM