Lead
Franchise leadership and management
10
10 CEO Profile:
Dzana Homan
School of Rock CEO cranks it up
14 CEO Profile:
John Hewitt
14
Liberty Tax founder aims to be
number one by 2020
18 Feature:
Anatomy of a Brand
Putt-Putt: revamping a 60-year-old brand
18
20 The Focused CEO
The 12 elements of franchisee satisfaction
22 Human Resources
EOS: Witnessing a silver bullet that works!
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