Franchise Update Magazine Issue III, 2015 | Page 12

ceoprofile

the strategic and relationship aspects of
the business.
Favorite management gurus: Do you
read management books? Gino Wickman, Traction and Jack Welch, Straight
from the Gut.
What makes you say, “Yes, now that’s
why I do what I do!”? I truly enjoy reading the testimonials and reviews that come
in from our customers and the tutors.
It’s inspiring to see how passionate they
are about the impact Tutor Doctor has
made in their world. Additionally, I get a
thrill out of seeing our franchise partners
achieve their desired goals. Seeing how
inspired and committed they are to the
growth of their business and the impact
they are making in their local communities truly does make me say, “Yes, now
that’s why I do what I do!”

“I never feel as if
my life and work
are out of balance.
I love what I do
and am passionate
about how the job
affects my life
and others.”

Exercise in the morning? Yes, I value
exercising and the time I have to myself
in the morning.
Wine with lunch? Not with lunch, but
usually with dinner to unwind at the end
of the day.
Do you socialize with your team after
work/outside the office? Absolutely!
Our team has become a family. We enjoy
having fun together outside of the office as we embody the “work hard, play
hard” mentality.
Last two books read: The Power of Habit
by Charles Duhigg and Crucial Conversations by Kerry Patterson.
What technology do you take on the

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How has the economy changed your
goals for your company? It has not.
We have a great brand that provides an
incredible service through a fantastic network of franchise owners. Education and
learning are a challenge for many people,
and school systems around the world are
struggling. Students are falling through
the cracks in school systems every day.
No matter the economy, Tutor Doctor
is going to continue filling the need of
helping students and families to succeed
both academically and in life.
Where can capital be found these
days? There are a lot of sources of capital
including your traditional avenues, such
as banks and lending institutions. There
are also a lot of equity investors to explore. What is key when searching for
capital is to look not just for money, but
for smart money. There must be experience, know-how, and thought leadership
with the capital you are seeking.

Personal
What time do you like to be at your
desk? While I would love to get to my
desk at 7 a.m., I would not describe myself
as a morning person. I’m really not your
typical 9-to-5 businessman. Tutor Doctor
is my life, which means I’m truly engaged
in the business at all times. I think about
it when I wake up in the morning and I
think about it when I go to bed at night.

at least 20 countries around the world.

road? My iPad and smartphone.
How do you relax/balance life and
work? I never feel as if my life and work
are out of balance because I love what I
do and am passionate about how the job
affects my life and others.
Favorite vacation destination: I enjoy
any Club Med vacation because there
are plenty of activities for everyone you
vacation with, sure to satisfy all interests.
Favorite occasions to send employees notes: I like to celebrate the small
and big wins of our employees, especially
when I hear great feedback about them
from others. We try to establish a culture
of accountability, and both big and small
wins deserve recognition.

Bottom Line
What are your long-term goals for the
company? We plan to continue our aggressive growth with the goal of reaching
1,000 franchise units and operations in

How do you measure success? By
achieving clearly defined goals. I have
several measuring sticks for success, including number of franchisees, number of
territories, number of countries, revenue,
and even working in an environment that
is positive, energized, and passionate.
What has been your greatest success? Personally, my greatest success is
my family, which I am extremely proud
of. Professionally, my greatest success is
assembling a team of talented people who
are building the brand to its full potential.
Any regrets? No. Everything I have done
so far has gotten me to where I am today.
I am extremely excited about what the
future holds for the Tutor Doctor family.
What can we expect from your company in the next 12 to 18 months? Big
things, as the brand continues to grow
and deliver great services through our
stellar franchisees. We are moving from
an early growth phase to a more mature
franchise organization and look forward
to the future success of the system. n

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