Franchise Update Magazine Issue I, 2015 | Page 40

Consumer Marketing CONSUMER MARKETING INITIATIVES 40 CMO Q&A Value Place’s Kelly Poling on how marketing helps “put heads in beds” 42 CMO Roundtable “How closely do you work with the sales team in franchisee lead generation and franchisee recruitment?” 44 Millennials Tailoring your opportunity to this up-and-coming generation 46 Customer Service Does your brand create inspired moments in each customer’s day? 38 Franchiseupdate ISS U E I, 2 0 1 5 fu1_tocs(2,6,38,48).indd 38 2/6/15 7:40 AM