Franchise Update Magazine Issue I, 2014 | Page 47

WOMEN AT THE TOP, continued ABELL continued from page 12 this point in my career, I love seeing the impact we can have on the community. I am focused on building an internal culture of charitable giving. Last year Donatos provided more than $130,000 in monetary and in-kind donations to more than 600 non-profits and charitable organizations across Central Ohio. Because our roots trace back to that first store on Thurman Avenue on Columbus’ South Side, our family remains committed to the area’s success. We are currently in partnership with the city and other businesses to build a co-located non-profit community center in the area. How much of your time do you spend at that, and what are you doing to spend more? I spend a majority of my time with the South Side project and on other philanthropic activities. We are forming a potential model for other communities with the Reeb Avenue [South Side Learning & Development] “We hope that every interaction with people in our family business is characterized by compassion and honesty.” give a good thing.” My father always said that he wanted to be able to open a business on every block where we could make a difference and promote goodwill. I believe the Donatos legacy is a strong business that treats its family and customers right. What role does diversity play in your management team? We believe Center where businesses, community, and the city come together to transform communities. I am working with a team to raise $12.1 million to renovate a historic building that will improve the lives in the community that we serve. diversity is critical to success. Diversity in thinking is critical to breaking barriers and moving forward. We hope that every interaction with people in our family business is characterized by compassion and honesty. We believe that our people are the reason we are in business. Every associate has a story, a journey, a life lesson… and we believe Donatos should be a place people can call home. What do you like most about what your brand/legacy represents? If you are expanding overseas, does being a woman affect growth? Loosely translated, Donatos means “to N/A n BERGERON continued from page 16 ing to serve our customers and can be implemented right away, why wait? We try to keep bureaucracy at TMT to a minimum. I’m also very enthusiastic… I can’t help it! Was becoming CEO of an organization part of your professional plan? Never. Our family business grew from just my mom plus a woman who worked part-time and me in our office. As we grew, I naturally took on that role. What do you love most about being Chair? You are a part of all the decision-making; you see so much from 5,000 feet above. You can actually see how each decision by various departments affects all the inner workings of the business. It’s fascinating. How much of your time do you spend at that, and what are you doing to spend more? Currently I “People don’t forget how you treated them while moving up the ladder.” am Chair of the Board of Two Men and a Truck. I love this role. I don’t have the day-to-day responsibility of the CEO (who is now my brother, Brig Sorber). I spend the majority of my time as a spokesperson for the company. I also spend a lot of time working on IFA initiatives, my favorite being the Students in Franchising program that the IFA is kicking off with several universities. What do you like most about what your brand/legacy represents? Exceeding customer expectations and community service have been what Two Men and a Truck has naturally and persistently striven for since day one. I’m very, very thankful that with all of the change our company has been through, these two things remain front and center. I hope that continues as long as our brand exists. What role does diversity play in your management team? We have a mix. We always look to hire the best. Whether the person is male, female, black, white, or purple… we want the best for that particular skill set. If you are expanding overseas, does being a woman affect growth? We are overseas now. I don’t think being a woman has anything to do with it. The people we partner with are business people looking to add to their portfolio. They are looking at management teams, skill sets, brand identity, and support. n Franchiseupdate I S S U E I , 2014  45