Foundry-Metalcaster UGLY Marketing Newsletter 365501 | Page 7

Mark’s InBox… anything but they have plenty of awards from other advertising groups (but not clients). Which is better, a consultant or an advertising agency? The ad agencies you are looking at have no clue what you do. They think ‘casting’ is done in a lake with a fishing rod. ‘Ladles’ are for soup. And a ‘pour problem’ is something their teenage daughter needs facial cream for… This is an advanced question. Plus you may consider me biased since I am a consultant. I’ll answer and challenge you to determine if what I am telling you is accurate. To start, it is going to be dependent on what you want to accomplish. As a foundry owner , CEO or Marketing Director, there are some basic elements you must decide before even coming near this question. For example: -do you want ways to measure the Return-onInvestment of any marketing campaign? Then you probably want a consultant. -do you want ‘branding’ where you spend money with no way of measuring the results? You want an advertising agency. -Is one-on-one attention, where you are the primary focus of effort, important? A Consultant should be your choice -Are you looking for generic marketing that could be applied to almost any product? Go to the Ad Agency -Do you want a specialist that knows your industry and limits himself to the foundry/metalcasting niche? Consultant -Do you have an unlimited budget? Agency -Would you rather laser target who you are selling to? consultant These points are just a few. If you want to stabilize the revenue in your foundry, you need to understand the dirty underbelly of ad agencies: You are assigned an ‘Account Executive’. An Account Executive has 40 or more accounts and yours is not his primary. An Ad agency has nice offices and slick presentations. Do you wonder who pays for that?? Your account executive at an ad agency doesn’t look for what works specifically for you, he is worried about your account only until you sign off on something. Then he is off to another task. Ad Agencies do not want to have you measure the ROI of a campaign. They will talk about ‘getting your name out there’, ‘branding’, and other non-ROI measuring phrases. That’s bunk unless you have millions of dollars to spend. An Ad Agency will spend your budget- that’s why they immediately want to know what it is. They are not substantially different from a magazine ad seller. They have several forms of media that they push. Just like when a media rep calls on the phone for everything from the Yellow Pages online, to foundry directories. Just think of an ad agency as a one stop shop for sales reps. They don’t know you, your industry, or the specific marketing a B2B operation like a foundry needs. Although this may all sound self-serving, research for yourself and see where anything here is untrue. The choice is always yours. Some will choose an ad agency because they are more concerned about branding than revenue. Others will choose the industry marketing specialist because they want the personal attention without paying the agency’s overhead for buildings and large staffs. No matter which you choose, you must be able to trace the expenditure to an actual Return on Investment or ROI. Every marketing campaign should be a revenue source, not an expense. An ad agency has more creative ideas, like cartoons and Super Bowl- like commercials that are cute. They can’t prove they actually sell © The UGLY Marketing Newsletter for Foundries/Metal Casters/TheFoundryMarketer 2014. All rights reserved 7