A quick fact check shows that a commitment to flexibility is something Impact Handling takes very seriously indeed , featuring as a recurring theme throughout all of its offerings .
Indeed , Cat operates one of the most comprehensive on-going customer consultation programmes in the material handling sector . These values are echoed in its UK partnership with Impact Handling , extending into the ongoing support and back-up its customers can rely on across their sites , on a daily basis . Mr Root elaborates :
“ The warehousing and logistics industries have changed at a remarkable pace over recent year . This has been driven by a number of factors , such as the remarkable rise of e-commerce , the step-change in health & safety attitudes , a continued drive to optimise every last inch of space , environmental concerns and , of course , numerous technological advancements .
“ At Impact , we recognise that these changes aren ’ t something that has happened , but rather they are factors that continue to happen . And that these changes in the logistics industry – and the subsequent requirement from the customers handling fleet – are a continual and fast-moving evolution . This means that aside
from an extensive range , marketleading innovation and premium product quality , the most important thing we can bring to our customers is flexibility . Which is exactly what we do .”
A quick fact check shows that a commitment to flexibility is something Impact Handling takes very seriously indeed , featuring as a recurring theme throughout all of its offerings .
Most notably , Impact extends unique levels of flexibility to its long-term rental contracts . Meaning that customers can change equipment to meet changing needs throughout the contract term , without penalty . Effectively futureproofing their fleet in the process .
The flexibility continues with the equipment itself , where , aside from the extensive range of new Cat equipment , Impact can also blend a combination of manufacturerapproved refurbished machines
and short-term rental equipment into its agreements . Allowing yet further flexibility which ensures the fleet remains optimised , at all times , to the operation ’ s needs and budget – Including adjusting for seasonal demand .
As you might expect from Impact , the short-term rental fleet includes a broad selection of machines , covering all key models , and is held , primed for rapid despatch , to assist customers anywhere in the country .
Maintenance and ongoing support from impact is equally comprehensive and flexible , delivered by a nationwide team of xxx dedicated service engineers , all equipped with state-of-the-art service vans carrying all common parts and specialist tools . The service engineers are further supported by 20 regional service centre teams .
All-important up-time has proved to be another strength of the Cat Lift Trucks – Impact partnership , helped by Impact holding a reassuringly extensive UK-based parts inventory for warehouse equipment as well as Cat operating an expedited delivery system from the factory for all specialist parts requirements .
So , with such an incredible amount to offer warehouse handling equipment users , and such a strong and proven track record , this is one secret where the ‘ Cat ’ really does need to be let out of the bag !
www . impact-handling . com
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