Food & Drink Processing & Packaging Issue 36 2021 | Page 93

Are You Still Inserting Documents and Marketing Material into Shipments Manually ? Read How a Small Investment Can Save Your Business $ 500,000 Annually

PSI Engineering is the global expert in pack station automation . We manufacture and integrate automation solutions for the last 100 feet of the order fulfillment line . With applications in any industry that packs and ships product , we can provide solutions for all your pack station needs .
Case Study : A rapidly growing online grocery delivery company and their consultant were working to open new fulfillment centers designed and optimized to fulfill orders quickly and efficiently . The Company is committed to delivering fresh , locally-sourced products to customers at reasonable prices and therefore need to ensure orders are accurately and rapidly processed to keep operating costs low .
Included in every order is a thank you card , a referral card ( with a personalized promo code ), and a flyer advertising promotions or new products . These inserts vary in size from 6.5 ” x7.5 ” to 8.5 ” x14 ”. For new customers , a welcome brochure was also included with their first order .
At existing facilities , document printing and insertion is completed by a team of 10 operators at individual packing tables where they manually pick preprinted materials , print the promo code on the referral card , and insert the right documents and marketing material into orders . This manual process results in a high error rate where the wrong code gets sent to the wrong customer or the
Introducing this automated pack line eliminated document insertion errors which got the orders out the door twice as fast .
wrong advertisement is inserted . Finally , since the amount of material required varied , there was often too much or not enough material available .
Working with PSI , the Customer and Consultant decided that the packing tables were to be converted to a single pack line with a straight run conveyor and three in-line PSI Print Feeders ( one document type per machine ). As the carton containing the order moves along the conveyor , the barcode is scanned prompting the Print Feeder to print the appropriate promotional flyer , referral
card with personalized promo code , and personalized thank you card and inserts it into the order . One PSI LC In-Feeder was installed downstream of the Print Feeders to include a welcome brochure if the order was for a new customer .
Introducing this automated pack line eliminated document insertion errors which got the orders out the door twice as fast . The Company now saves $ 500,000 annually on labour costs by reducing the staff required to complete this transaction .
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