Focus May. 2016 | Page 10

Tenants’ Information and Advisory Service A FREE and independent service is available to help South Australians on low incomes sustain their tenancy in private rental, community and public housing properties. • engaging with mediation processes and relevant housing providers The Tenants’ Information and Advisory Service provides information and advice about: • referrals to, and information about, financial counselling and other services. • tenant rights and responsibilities The service is available at various sites across Adelaide from Monday to Friday, between 9am and 5pm (closed on public holidays). • tenancy and landlord disputes, debt and eviction • representation at, and assistance with, South Australian Civil and Administrative Tribunal hearings 10 • accessing internal avenues of appeal with housing providers Phone 1800 060 462 (free call) for more information or to make an appointment