#FlyWashington Magazine Spring 2023 | Page 5

The Nation ’ s Airports

Metropolitan Washington Airports Authority
Board of Directors
Chairman William E . Sudow
Vice Chairman Thorn Pozen
Judith N . Batty John A . Braun Sean Burton Albert J . Dwoskin Brett Gibson Katherine K . Hanley Mamie W . Mallory Timothy Poole David G . Speck J . Walter Tejada Mark Uncapher Joslyn N . Williams
Vice President and Secretary Monica R . Hargrove
President and Chief Executive Officer John E . Potter
Welcome to America ’ s National Capital Region !
It ’ s wonderful to see so many visitors here to explore the unique sights , experiences and business opportunities the Washington area has to offer . With tourism and business travel on the upswing , all of us at Reagan National and Dulles International airports are working to give you a safe , convenient , pleasant and memorable journey .
Our airports are now even more interconnected to the busy and vibrant D . C . region since November ’ s opening of the Silver Line Metrorail service at Dulles International Airport . The new Dulles station is linked to the Main Terminal by an easy-to-use , climate-controlled passageway with moving sidewalks . Airport customers can now ride Metro nonstop into downtown Washington , with easy access to points in Virginia , Maryland and the District of Columbia .
Since Opening Day , thousands of travelers have used Metro to reach the airport – saving money , taking cars off the road and helping the environment – and making Dulles Airport one of the most popular stops on the region-wide transit system . Metro service has long been a mainstay at Reagan National , making it America ’ s top airport in terms of access to public transportation . We expect Dulles International to be sharing that distinction soon as more and more people ride the rails to reach their flights .
At Reagan National Airport , we are putting the finishing touches on Project Journey , a billion-dollar upgrade that includes new security checkpoints to speed your trip through security , a new 14-gate concourse with additional shops and restaurants , a new American Airlines Admirals Club and other amenities throughout the airport , including comfortable new seating areas , refurbished and expanded restrooms , pet-relief areas , nursing rooms and more .
At both airports , you will find a lively and diverse selection of new and upgraded shopping and dining options , new passenger lounges , informative and entertaining art and history exhibits and many other exciting features to make your journey more pleasurable and efficient . And we are gratified that passengers are responding with ever-increasing customer-satisfaction ratings . We appreciate your feedback .
We wish you a happy , healthy and prosperous 2023 , and we thank you for choosing Reagan National and Dulles International airports . Enjoy your journey !
Warm regards ,
Executive Vice President and Chief Revenue Officer Chryssa Westerlund
Vice President of Marketing and Concessions Jaimini Erskine
Vice President of Communications David R . Mould
Vice President and Reagan National Airport Manager J . Paul Malandrino , Jr .
Vice President and Dulles International Airport Manager Richard Golinowski
John E . Potter
President and Chief Executive Officer Metropolitan Washington Airports Authority
The Metropolitan Washington Airports Authority pledges to :
Serve the traveling public ; Provide a safe , predictable , enjoyable travel experience ; Continuously improve customer service , convenience , innovation and engagement ; and Always advocate for our passengers with all entities affecting their journey .
SPRING 2023 3
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