IS THERE A KIDS PLAY AREA AT DULLES?
Dulles is pleased to offer a play area for kids near Gate B70. The
“FunWay” is a great place for kids to unwind before or after a flight,
complete with airport-themed play elements to climb up and slide
down. The space also offers an interactive system with more 100
games to play, plus aviation factoids, charging stations, and cushioned
seats for parents. Look for “Tommy Tower,” modeled after Dulles
International’s historic air traffic control tower. Stay tuned for more
play area updates by visiting our Services & Amenities page on our
website — flydulles.com.
WHERE IS U.S. CUSTOMS LOCATED AT DULLES?
U.S. Customs and Border Protection is located in the Terminal Building,
Arrivals Level — near Baggage Claim 14. An information desk, staffed
by Travelers Aid, can be found near the exit of the International Arrivals
Hall. Flight arrival times and other information are available.
HOW DO I MAKE A CONNECTION FROM
MY INTERNATIONAL FLIGHT AT DULLES
INTERNATIONAL AIRPORT?
Connections from international flights vary by airline. Dulles Airport
provides two separate facilities for processing passengers arriving from
international destinations and connecting to domestic flights.
FLYWASHINGTON.COM 12 SPRING 2019
AN AIRPORT EMPLOYEE PROVIDED GREAT SERVICE.
HOW CAN I RECOGNIZE THAT PERSON?
Nominate them for the airport’s “Going the Extra Mile” or “GEM” award.
Complete the online form at www.mwaa.com/about/going-extra-mile-
nomination-form or send us an email at [email protected] or
[email protected]. Be sure to include the employee’s name,
company, and what they did that impressed you.
HOW DO I FIND INFORMATION ON GETTING TO MY
CONNECTING GATE AT REAGAN NATIONAL AIRPORT?
Step-by-step directions for our customers making connections may
be found using our Virtual Navigation System. Should you require
any assistance getting to your gate, please consult your airline. We
also have Travelers Aid Volunteers, who staff information desks
throughout the airport and can assist you. Please visit any of the
numerous kiosks for information regarding flight status, gate
locations, or other service information.
DO I NEED TO GO THROUGH SECURITY WHEN
CONNECTING TERMINALS AT DCA?
If you are an American Airlines passenger and need to connect
between the piers (Gates 23–34 and 35–45), there is an American
Airlines-operated shuttle to connect you. Look for shuttle signage near
Gate 23 or Gate 38 or ask an AA employee for assistance. If you are
connecting to any other airline, you will need to pass through security
again on your connection.