#FlyWashington Magazine Fall 2018 | Page 15

HAVE YOU EVER FOUND YOURSELF NEEDING ASSISTANCE IN OUR AIRPORTS? Well, you’re in luck, thanks to a group of professionals who call themselves Travelers Aid Volunteers. Travelers Aid International (Washington, D.C.) is one of the oldest volunteer organizations in the country, having served the National Capital Region since 1913. Between Reagan National and Dulles International Airports, there are over 500 volunteers who devotedly assist our customers every day. If you ask them why they volunteer, you’ll get a myriad of responses including Margee, who exclaims, “it’s an adrenaline rush!” Or Steve who says, “I just enjoy helping people.” And then there’s Rita who comments, “It makes me feel good knowing I’ve done something to help someone — it puts a smile on my face.” It’s true, our volunteers love putting smiles on our customers’ faces. In 2017, Travelers Aid Volunteers assisted over 3.5 million customers at Reagan National and Dulles International. These volunteers, who can be identified by their bright blue vests and blazers, range in age from 15 years old upwards to those in their 90’s. Volunteers come to our airports from many different backgrounds, with their previous careers making them perfect ambassadors in helping our customers on their journeys. With friendly personalities, they greet customers who are lost, and their knowledge has a way of calming customers who may be a little stressed. Many volunteers also speak a second language, which is an added treat for our visitors from other parts of the world. Our volunteers are very proud to represent the airports since they know that for many of our customers this is their first visit to the National Capital Region; and in many cases, their first visit to the United States. Customers have described our volunteers as “saving angels” and the “kindest people on earth.” We simply describe our volunteers as “the best.” For volunteer opportunities, please send an email to [email protected]. WHAT DO THE SIX STARS STAND FOR ON THE USO FLAG? These stars represent the six civilian agencies who helped found USO: Salvation Army, Young Men’s Christian Association, Young Women’s Christian Association, National Catholic Community Services, National Travelers Aid Association, and the National Jewish Welfare Board. AUTUMN 2018 13 FLYWASHINGTON.COM