Your safety is
our concern
Safety for our customers and your students - our number one concern
Indigo Travel offers international
students and visitors to the UK the
opportunity to explore and experience the
most best highlights of the major cities in the
UK, West Europe, and other countries such
as Turkey and Morocco.
Quality events and activites are offered, as
well as a selected choice of weekend breaks
to UK and European destinations.
If you choose to cancel a booking that you have made on one of our tours you must give us
notice, prior to the start of the tour, of 14 days for a one day tour, and 21 days for a multi-day tour.
If you cannot give us notice then we regret that we will be unable to refund your money. All ticket
cancellations will be subject to a minimum administration charge of £10 for a one-day tour or £20
for a multi-day tour per passenger.
If we decide to cancel your tour for any reason we will offer you a full refund of all monies paid.
Furthermore we will inform you or your agent of our intention to cancel, at least 24 hours prior
to departure for a one-day tour, and at least 48 hours prior to departure for a multi-day tour, if
humanly possible. For all tours advertised on this website, a minimum number of people need to
book to enable the tour to take place, otherwise the tour may be cancelled.
We reserve the right to alter the itinerary, dates and time of departure, and the visits included, or
type of vehicle used.
Our experience over many years have alerted
us to a wide array of risk factors.
We are able to use this knowledge to make a
priority of minimizing hazardous situation
through an emphasis on planning and
preparation.
For more information, please request our
most recent risk assessment
It is your responsibility to have the appropriate visa to travel. You are also advised to take out
adequate travel insurance to cover the cost of cancellation by yourself, or the cost of assistance,
including emergency repatriation in the event of illness while on a tour. We regret that we are unable to offer a refund in the even that you fail to arrive at the departure point on time.
Name and/or date changes requested by you may be made to a booking, provided you give notice of at least 14 days, and will be subject to a minimum administration charge of £10 for a oneday tour or £20 for a multi-day tour per passenger.
Our services are offered in a fun and
informative manner.
We make it our aim to ensure our costumers
enjoy the best possible experience while
remaining mindful of all health and safety
issues.
We are wholly committed to the protection
of our customers’ safety and enjoyment of
our products and services in every way
possible. We aim to achieve this by:
i) Seeking advice, legal or otherwise to
maintain our knowledge and understanding
of industry regulation and best practices.
ii) Only emplying the services of quality
assured coach companies for our transport
needs.
iii) Taking a measured approach to the
recuitment of staff.
iv) Giving support to staff by means of
training, evaluation and opportunities to
developed.
v) Obtaining assurances from third party
operatives that high standards and
regulatory obligations are adhered to and
enforced.
Terms & Conditions
We do not accept liability or responsibility for the actions of independent contractors, their employees or representatives.
We accept no liability for loss, damage, delay, inconvenience, or direct or consequential loss,
however caused, unless due to our employee’s negligence, in which case our liability is limited to a
maximum of the tour cost.
All monies paid for package tour are held in a trust fund, until the tour is completed.
Our Mission
All passengers under the age of 18 need a letter of consent from a parent or legal guardian and
travel with a companion who will take responsibility of them.
We aim to deliver quality tours and events at a competitive
price. We strive to offer products and services designed to
give the international visitor an enhanced and fulfilling
experience و H