What Ceo’s Have said continued
"If we went into the funeral business, people would stop dying."
- Martin R. Shugrue, Vice-chairman Pan Am
"The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland."
- Michael O'Leary, Ryanair
"Business opportunities are like buses; there's always another one coming."
- Sir Richard Branson, Virgin
"You can't have a mid-life crisis in the airline industry because every day is a crisis."
- Herb Kelleher, Southwest Airlines
"We've done a lot of research on how to make a business succeed, and we are very
passionate about this. It's all we think about."
-Tim Clark, Emirates Airlines
"People say the customer is always right, but you know what - they're not. Sometimes
they're wrong and they need to be told so."
- Michael O'Leary, Ryanair
"You can make a pizza so cheap, nobody will eat it. You can make an airline so cheap,
nobody will fly it."
- Gordon Bethune, Continental Airlines
"We're a business-oriented airline. We love all our customers -- we just love some more
than others, and those are the business travelers."
- Jeff Smisek, United Airlines, via Fortune Magazine
"I've got no more insight into where the [oil] price is going to go than any other person. If I
knew that, I wouldn't be an airline executive, that's for sure."
- Jeff Smisek, United Airlines, via Fortune Magazine
"Investing in success is not a crime; blocking competition would be. The dark clouds of
protectionism are gathering over Europe and the United States."
- James Hogan, Etihad
Pilots Corner
May 2017
www.alliance-airways.net
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