Fleur-De-Lis Connection Volume 26, Issue 10 | Page 3

CREDENTIALING UNDER NEW MANAGEMENT, CONTINUED hospital credentialing information. GLMS and CAPS enjoy a unique position as intermediaries between hospitals and insurance companies, and can work to ensure all requested information needed to complete the physician credentialing process has been received by insurance companies. Contracting with CAPS for provider insurance enrollment and credentialing allows physicians and their staff to focus on caring for patients and the business of providing that care rather than adding yet another administrative burden to their workload. “Provider enrollment won’t benefit everyone who comes to us for credentialing services, but for those going through both, why wouldn’t we do it?” asked Williams. GLMS Executive Vice President Bert Guinn, MBA, CAE, is dedicated to improving the credentialing experience and making it a “gold star service.” “I want us to do everything within our power to make the credential- ing process be as smooth and painless as possible,” Guinn said. “What’s more, I want our members, customers, and clients to feel highly valued and taken care of throughout the entire process.” CAPS is already seeing a great response from clients. Ashlee Melendez, MSPH, RN, CCRN, is the U of L Department of Emergency Medicine Administrator and Research Coordinator. She’s been working with CAPS for 20 years and sees new life in recent changes. “In the past, credentialing was a stopping point. The process was time consuming,” Melendez said. “I called and spoke to Jessica Williams and she was so helpful. She answered all my questions, gave options I could use and ways we could work together to decrease the turnaround time. I was happy to talk to somebody who listened and who was able to help me streamline the process.” NEW SERVICE GLMS PROVIDER ENROLLMENT SERVICES »» »» »» »» »» »» »» »» »» »» »» »» CAQH profile set-up and maintenance Collection and verification of information provided by the physician for credentialing with third party payers Completion of all credentialing applications for commercial payers Tracking the progress of obtaining provider numbers with payers Medicaid Managed Care Organization Credentialing Medicare Enrollment – Individual Medicare Revalidation Demographic changes Re-credentialing application and management Terminating providers from your contract Medicare EFT enrollment for individuals and groups And more! WEAR THE WHITE COAT KICKS OFF IT’S 5TH YEAR! GREATER LOUISVILLE MEDICAL SOCIETY WEAR THE WHITE COAT The fifth annual Wear the White Coat Experience, coordinated by GLMS and powered by a grant from the GLMS Foundation, kicked off with a well-attended breakfast at the Kentucky Science Center on Wednesday, October 14. Wear the White Coat pairs Louisville physicians one on one with city representatives, state and local legislators, business leaders, clergy and more to create an unforgettable behind the scenes experience into the world of health care. Those shadowing physicians have a unique opportunity to walk in their shoes and learn firsthand what a day in the life of a Louisville physician is like. GLMS President Bob Couch, MD, MBA, welcomes White Coat participants. “As participants in Wear the White Coat, we hope to give you deep insight into the world of health care through the eyes of a physician,” explained GLMS President Robert “Bob” Couch, MD, MBA. “This is a very special day for us as we hope to create a strong bond that will lead to an ongoing partnership in which physicians and community leaders make better decisions resulting in improved health and well-being for everyone in our community.” Each pair will have three weeks to meet and spend a day together before they reconvene at the Old Medical School building on November 4 for a closing dinner and fr V