BEYOND THE PLUG
Digitally Transforming Maintenance with FleetGuru ®
WORDS BY AUTOGURU
AutoGuru is transforming the fleet maintenance industry in Australia and New Zealand by partnering with leading Fleet Management Companies( FMCs) to digitise and streamline maintenance with FleetGuru ®. By implementing advanced, data-driven solutions, AutoGuru aims to simplify operations, improve overall efficiency, and ensure compliance, ultimately making fleet maintenance easier.
A key part of this transformation is the shift from traditional, call-based maintenance authorisations to a digital approval system. Forward-thinking FMCs like Custom Fleet, Smartfleet and Summit are at the forefront of this change, recognising the importance of modernising fleet management processes. This shift has significantly reduced administrative burdens, eliminating phone wait times, and minimised invoicing and payment delays, all of which contribute to a smoother and more efficient workflow for both fleet managers and repairers.
Chris Tulloch, CEO of Custom Fleet ANZ, highlights the impact of this digital transition, stating,“ With FleetGuru ®, we’ ve transformed the traditional call-based maintenance authorisation process into an efficient online solution, underlining our ongoing commitment to operational excellence and innovation.” This statement emphasises how important it is for fleet companies to adopt cutting-edge solutions to stay competitive in today’ s fast-paced digital landscape.
Since launching FleetGuru ®, AutoGuru has made tremendous progress. The Queensland based company has successfully onboarded eight fleet partners, manages over 240,000 vehicles, and has a network of more than 12,000 OEM dealer, group, and independent repairers across Australia and New Zealand. This broad reach and impressive scale demonstrates AutoGuru’ s growing influence and its status in becoming the industry’ s preferred choice for fleet maintenance management.
The response from fleet repairers has been overwhelmingly positive. In a recent survey of fleet repairers in Australia, over 88 % of
30 ISSUE 52 APRIL 2025 / WWW. AFMA. ORG. AU