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Additionally , a memorial service or a twominute silence can be organised to honour the memory of any individuals who lost their life in the accident .
Investigation and documentation
A thorough investigation into the fatal accident is essential for insurance claims and any potential legal proceedings . It is important to establish a process for gathering evidence , interviewing witnesses , and documenting all relevant details . Relevant documents might include past incident investigations , vehicles maintenance records , telematic data from the vehicles involved , employee details and training records .
By conducting a thorough investigation , the company will be able to gather the necessary information to support insurance claims and handle any potential legal proceedings .
Legal and insurance considerations
After a fatal accident , it is important to identify the appropriate legal and insurance contacts to handle the aftermath of the incident . This may involve working closely with insurance providers to file claims and ensure that all necessary documentation , such as accident reports and medical records , are promptly filed .
For instance , a company involved in a fatal car accident had designated legal and insurance contacts who were responsible for handling the aftermath . These contacts worked closely with the affected individuals and their families to guide them through the claims process and provide legal assistance if needed . Promptly filing insurance claims and ensuring that all necessary documentation is in order can help expedite the resolution process and provide the necessary support to those affected by the accident .
Additional Things to Consider
In addition to the written critical incident plan , your organisation may also want to consider the following :
• It is important to review and update the critical incident response plan regularly to ensure that it remains relevant and effective . This can include reviewing the plan after any significant incidents or changes to the company ’ s operations .
38 ISSUE 46 APRIL 2024 / WWW . AFMA . ORG . AU