FleetDrive Issue 44 - December 2023 | Page 4

INSIDE PROGRAMMED ’ S INNOVATIVE FLEET MANAGEMENT

An Exclusive Interview with Chris Thompson , Programmed ’ s Fleet Manager
WORDS BY ANBY ALCOMENDAS

In the vast landscape of fleet management , Programmed has emerged as a beacon of innovation and responsibility . Chris Thompson , the Fleet Manager at Programmed , provided us with a comprehensive overview of their fleet , safety initiatives , technological integration , sustainability efforts , and the challenges and opportunities on the horizon .

Fleet Overview : A Driving Force for Excellence
Programmed ’ s fleet is an extensive network of over 3,000 vehicles , strategically deployed across Australia and New Zealand . The fleet is diverse , comprising Light Commercial Utility and Van vehicles ( 60 %), Plant & Equipment ( 26 %), and Heavy Commercial Vehicles ( 10 %).
This varied fleet assists Programmed in delivering it ’ s various services across Staffing , Facility Management , Maintenance , and Care services .
Safety Initiatives : Beyond Catch Phrases
For Programmed , safety is not just a catchphrase ; it ’ s a core value strongly supported across the organisation . “ We live by the philosophy that all injuries are preventable .” says Chris .
Their Personal Safety Leadership value underscores their commitment to preventing all injuries . A key initiative involves leveraging data to enhance driver safety . The implementation of automated Driver Updates , delivering real-time metrics on speeding counts and driving behavior , has resulted in a remarkable 50 % reduction in total counts over two years . Technology : Driving Safety and Efficiency
Technology is a cornerstone of Programmed ’ s safety and efficiency strategy . The Microsoft Power Automate program facilitates automated Driver Update emails , reaching over 1,500 drivers monthly .
The transition to a new In-Vehicle Monitoring Systems ( IVMS ) provider ensures consistent data capture and reporting across Australia and New Zealand . IVMS not only enhances visibility over driver activities but also provides real-time incabin feedback on speed limit violations .
Sustainability : A Roadmap to Net-Zero Emissions
Programmed ’ s commitment to Environmental , Social , and Governance ( ESG ) responsibilities is evident in their pursuit of net-zero CO2-e carbon emissions by 2030 . Vehicle selection becomes a crucial factor in achieving this goal . Chris Thompson highlighted their interest in Electric Vehicles ( EVs ), aligning with the industry trend , but noted the challenges associated with the high proportion of Light and Heavy Commercial Vehicles in their fleet .
Educational Programs : Nurturing Safety Awareness
Education is a cornerstone of safety at Programmed . A library of Toolbox Talks covers crucial topics such as Chain of Responsibility , Hazard Identification , and Fatigue . Additionally ,
4 ISSUE 44 DECEMBER 2023 / WWW . AFMA . ORG . AU