One-stop-shop - One number , One service , One view
WORDS BY INNOVATION GROUP
At Innovation Group Australia we are calling corporate businesses , their fleet managers , insurance managers and procurement departments to rethink their strategy on their accident claims management .
Are you a self-insured corporate fleet or do you have a policy with an insurance company with an aggregate or a large deductible . Do you struggle to coordinate your accident claims management between under and over excess . Maybe you are struggling to manage your accident claims and roadside breakdowns between different fleet management companies . Do you have an administrator that takes control of your driver and your repairs to deliver a customer experience and average repair cost that is above the industry benchmark .
Innovation Group Australia is an independent accident claims management administrator . We deal with all the major insurance companies , brokers , and fleet management companies . We have several partnerships to coordinate breakdowns with roadside assistance suppliers , tyre replacements , windscreen and glass suppliers , salvage companies and finally our network of collision repairers .
Does your fleet , branch , depo managers and drivers have several phone numbers to contact when something happens to their vehicle . We manage and coordinate all these services via our one-stop-shop . We help you save time , money , and resources ; we help your fleet managers , supervisors , and depo managers to focus on managing their fleet operations . With Innovation Group Australia at the centre of all these services you don ’ t ever have to leave us even if you change your insurer , policy cover , fleet management company or suppliers . We can plug and play any scenario . What happens when your driver needs his vehicle to be towed and your roadside assistance provider says it doesn ’ t belong with them ? Your driver must call another number !
We support your driver by providing them with an interactive online platform to lodge their claims , upload documents and images from
12 ISSUE 39 FEBRUARY 2023 / WWW . AFMA . ORG . AU