Repair & Auth is now a digital reality
WORDS BY AUTOGURU
AutoGuru has launched a software solution targeting fleet management organisations designed to transition maintenance management and approval processes online .
In simple words , AutoGuru has developed a web portal for suppliers to submit digital quotes to Fleet Managers and get their approvals faster than calling them on the phone . Two large fleet organisations currently use the portal to manage 130K vehicles online . AutoGuru ’ s fleet repair network consists of 8,000 suppliers , including dealers , national groups and a wide range of independent specialists .
The portal uses OEM and aftermarket service and parts data to digitally quote maintenance and repairs for passenger and light commercial vehicles . The portal also provides custom servicing options for trucks , trailers and equipment like refrigeration units .
“ Since launching the platform , 96 % of suppliers now submit quotes online , completely digitising the call-dependent approach to Repair & Auth .” Says Eden Shirley , MD of AutoGuru .
For FMOs , AutoGuru ’ s fleet solution delivers three simple promises :
• A turn key solution to manage maintenance approvals for all assets online .
• A significant reduction in calls , eliminating wait times and frustration for suppliers .
• Streamlined supplier invoicing and payments .
AutoGuru ’ s new fleet quoting technology incorporates an adaptive learning engine called MIE - which stands for Maintenance Intelligence Engine . MIE ’ s core objective is to give Fleet Managers superpowers like X-ray vision on costs .
12 ISSUE 36 AUGUST 2022 / WWW . AFMA . ORG . AU