FleetDrive 33 - February 2022 | Page 11

FLEETDRIVE clients , our assessors , and repairers to easily engage which allow our repairers to prepare the quote and estimate without having to take the motor vehicle in physically . The future of digital technology will speed up this process with the artificial intelligence predicting and scoping the estimate on the damage to the motor vehicle from a digital image . This technology seems implausible now but in other parts of the world it is very much a reality and the future , at Innovation Group we are working with a global company to deliver this solution in Australia in 2022 .
A repair network strategy is critical from choosing the correct repairers with the adequate equipment to repair different types of vehicles , the right technical skills set to ensure that vehicles are repaired to the standard and quality expected from day one . The seamless automated process between our claims department and our repairers and the interaction with and updating fleet managers and drivers throughout the repair process , while at the same time taking out unnecessary duplication . The end goal is to reduce the handling time and the critical time off road factor for fleet companies , ultimately controlling the overall claims spend . We are working closely with select partners and suppliers to deliver a solution that will greatly enhance our digital solution . Third party administrators that focus on a direct digital strategy with their clients with an integrated and automated link with partners , suppliers and insurers will be the claims administrator of the future .
ISSUE 33 FEBRUARY 2022 / WWW . AFMA . ORG . AU 11