Fleetdrive 31 - October 2021 | Page 21

FLEETDRIVE
FLEETDRIVE

Life-saving car tracking technology designed for Australian vehicles

An company
Intelematics ' potentially life-saving technology automatically dials a specialised triage contact centre where trained agents connect the vehicle occupants to the required emergency service fast , be it police , fire or ambulance , or your company ’ s customer care department .
? Guidance for ... Automatic Crash Notification
This is an automatic alert triggered by a vehicle .
Occupant responsiveness
Vehicle ocupants are likely to be in shock , confused and disoriented .
Suggested script : Hi this is Nic from Toyota / Lexus Emergency Call Centre .
We have received notification of an incident from your vehicle .
Q : Do you require emergency services ?
Yes
No
Undetermined
For more information on eCall technology download our whitepaper go . intelematics . com / ecall-in-australia replacement drivers and staff required to manage the vehicles workloads that can be resolved promptly , knowing your driver and vehicle have access to help .
Connected service technologies - a significant differentiator
Intelematics works closely with the fleet management community , and as a result of discussing ASURE with our customers , we have noticed an increased awareness of the benefits of eCall and connected car services .
Our discussions indicate that a number of fleet managers are specifically choosing vehicles with this technology installed . Not wanting to wait for eCall to become mandatory they are ensuring the latest safety and security technology is protecting their people and mobile workplaces .
This trend presents a very real opportunity for vehicle manufacturers to be a chosen provider for
larger fleets . Those who have incorporated eCall technology into their vehicles will be the ones to benefit from this momentum , as managers make positive choices to improve the safety and management of their fleets .
Intelematics strongly supports the mandating of eCall technology in all vehicles in Australia . Europe is leading the way , but Australia seems to be lagging in understanding the crucial benefits of this technology in saving lives .
In advance of the regulators , however , demand from fleet managers and the increased provision of eCall services from manufacturers is accelerating the uptake of eCall .
Strengthening of the chain of responsibility , minimising risks , heightening safety for employees , and delivering management benefits for better ROI on physical assets .
ISSUE 31 OCTOBER 2021 / WWW . AFMA . ORG . AU 21