Few Steps to Fix TalkTalk Error Code 102
➢If you are unable to connect the YouView box to the router via power-line adapters, or
you think the power-line adapters have failed. Then please be aware of the following
information before trying to troubleshoot your issue.
➢Powerline adapters will only work correctly when connected to the same circuit.
➢If you have an adapter on the ground floor, and the second adapter on the 2nd or 3rd
floor of a property. Then the adapter may be connected to a separate electrical circuit or
ring main. This may be the cause of the failure.
➢If the above statements are not applicable, then please continue to test using the
following advice.
➢No power light is illuminated on the adapter, then it may have failed and will need to be
replaced.
➢If the powerline adapters fail to pair, please locate a double wall socket, plug in the
powerline adapters side by side and re-try the pairing process.