Five Star professional Test Five Star Professional Test | Page 2

Professionals who satisfied each of the following
objective criteria were named a 2014 Connecticut Five
Star Real Estate Agent, Five Star Mortgage Professional
or Five Star Home/Auto Insurance Professional:

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Five Star Professional partnered with Connecticut
magazine to identify real estate, mortgage and insurance
professionals in the Connecticut area who deliver
outstanding service and client satisfaction. The Five Star
Professional research team contacted thousands of recent
homebuyers, as well as other consumers. Clients may
also submit evaluations online. Phone, mail and online
respondents rated their service professional on criteria
such as overall satisfaction and whether they would
recommend the provider to a friend. The research
methodology allows no more than 7 percent of
professionals in each category to receive the award.

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2014 Connecticut
Five Star
Real Estate Agent

1. Received a qualifying client satisfaction rating.
2. Satisfied the applicable state licensing requirements.

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3. Actively employed as a licensed professional for a
minimum of three years.

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DISCLOSURES

4. Favorable regulatory and complaint history review.
5. Satisfied minimum client volume or production on a
one-year and three-year basis (number and volume of
transactions or number of client households served).

• Five Star Professional surveyed Connecticut area residents who purchased a
home priced at more than $150,000 within an 8-month period (November
2012 to June 2013). The final list of 2014 Connecticut Five Star Real Estate
Agents is a select group, representing less than 7 percent of real estate
agents in the area. Evaluations were collected by mail, phone and
online at www.fivestarprofessional.com/homesurvey.

• The 2014 Five Star Real Estate Agents, Mortgage Professionals and Home/Auto Insurance Professionals

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do not pay a fee to be included in the research or the final list.

• Each professional is screened against state governing bodies to verify that licenses are current,
and no disciplinary actions are pending.
• The inclusion of a real estate agent, mortgage professional or insurance professional on the
final lists should not be construed as an endorsement by Five Star Professional or
Connecticut magazine.
• The research process incorporates a statistically valid sample in order to identify the
professionals in the local market who score highest in overall satisfaction. These
professionals are not included on the list unless their score is statistically valid.
For more information on the Five Star award and the research/selection methodology, go to
www.fivestarprofessional.com.