Five Star Award Winner Kristin Gennetti 2017 | Page 2

2017 Five Star Home Professionals
BOSTON
R E A L E S TAT E AG EN T S
MO R T G AG E P ROFESSIONALS
HOM E / AUTO I NSURANCE PROFE S S I O N A L S
Five Star Professional partnered with Globe Magazine to identify real estate, mortgage and insurance professionals in the
Boston area who deliver outstanding service and client satisfaction. The Five Star Professional research team contacted
thousands of recent homebuyers, as well as other consumers. Clients may also submit evaluations online. Phone and online
respondents rated their service professional on criteria such as overall satisfaction and whether they would recommend the
provider to a friend.
Research — How Our Winners Are Chosen
• The 2017 Five Star Real Estate Agents, Mortgage Professionals and Home/Auto Insurance Professionals do not pay a fee to be included in the
research or the final list.
• Each professional is screened against state governing bodies to verify that licenses are current and no disciplinary actions are pending.
• The inclusion of a real estate agent, mortgage professional or insurance professionals on the final lists should not be construed as an
endorsement by Five Star Professional or Globe Magazine.
• The research process incorporates a statistically valid sample in order to identify the professionals in the local market who score highest in
overall satisfaction. These professionals are not included on the list unless their score is statistically valid.
Determination of Award Winners
Professionals who satisfied each of the following objective criteria were named a Boston-area 2017 Five Star Real Estate Agent, Five Star Mortgage Professional
or Five Star Home/Auto Insurance Professional:
Evaluation Criteria:
1. Qualifying rating
Eligibility Criteria:
2. H
 olds an active license and employed in their field for a minimum
of three years
3. Favorable regulatory and complaint history review
4. S  atisfies minimum production on a one year and three year basis
5. Successful completion of a Blue Ribbon Panel review
Real estate agents, mortgage professionals and home/auto professionals are
pooled only with other candidates from their profession.
Five Star Professional surveyed residents in the Boston area who purchased a
home priced at more than $150,000 within a 18-month period (September
2015 to February 2017) to identify real estate, mortgage and insurance
professionals. Evaluations were collected by phone and online at www.
fivestarprofessional.com/homesurvey. The final list of 2017 Boston Five Star
award winners is a select group, representing less than 1 percent of real estate
agents, less than 1 percent of mortgage professionals and less than 1 percent
of insurance professionals in the area. To see the full list of winners visit
www.fivestarprofessional.com.
©2017 Five Star Professional