Pre-K to Grade 12
Reading
Writing
Math
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Better grades begin at
Oxford Learning
T
oday is the day.
Someone is
going to visit or
call to express
their dissatisfaction with your company.
Is there a plan in place
to resolve this person’s
complaints? Does everyone in your company
know the procedures
and understand the tips
to successful resolution?
Developing a customer
service plan for your
business and training
your staff to provide
great customer service
will reap the benefits any
small business owner
craves.
For almost 30 years, Oxford Learning has been teaching
improved thinking and learning skills to students of
all ages and grades. We don’t just tutor—our unique
approach to learning leads to lasting improvements
and better grades not just this year, but every year!
All Ages. All Grades. All Subjects.
Enrol Today!
oxfordlearning.com
London Southwest
519.473.0375
Byron
519.472.3321
London North
519.645.0651
Usually, angry customers contact you because
they have not found
resolutions to their problems. Chances are they
have been ignored,
passed from one person
to another, or are a
repeat dissatisfied customer. When a customer
contacts you, always
remember that he/she
wants you to do something about the problem
NOW!
VOLUME 1 - ISSUE 2 | yourBusiness Online 21