Fiscal Year 2019 Annual Report AR19 Final | Page 4

Certified Community Behavioral Health Clinic
The Harris Center is now a Certified Community Behavioral Health Clinic
(CCBHC). This accomplishment helps pursue our goal to become the most
innovative behavioral health system in the country. Being a CCBHC enables
The Harris Center to better provide a comprehensive range of mental health
and substance use disorder services to vulnerable individuals.
CARF Accredited
As a key goal of our Agency’s Strategic Plan to continuously
improve our care quality, we worked tirelessly to achieve
Certification by the Commission On Accreditation Of
Rehabilitation Facilities (CARF). This accreditation is official recognition
that an organization is guided by internationally recognized service
standards and best practices. The Harris Center received a 3-year
accreditation from CARF International for all the programs surveyed
(listed on the back cover page).
CARE WITHOUT LIMITS
We implemented and utilized Telepsych services utilizing existing platforms.
Systems were installed at outpatient mental health clinics to enable patients to
receive care and for providers to work remotely. This year we also began a one-
of-a-kind pilot program with the Harris County Sheriff’s Office (you will find
more details about the CORE pilot in the next pages).
TELEPSYCH PROGRAMS & SERVICES
Follow Up Psychiatric Appointments
Medication Management
Assessment Services
Crisis Response
Meetings & Consultations
INSTALLED, TRAINED, AND IMPLEMENTED TELEHEALTH
11
INTERNAL SITES
+
3
EXTERNAL SITES
PEOPLE
5,831 Calls via Lifesize between June 2019 – September 2019 (~17,500 annualized)
1,745 Calls between January 2018 – September 2018 (~2300 annualized)