Fiscal Year 2019 Annual Report AR19 Final - Page 4

Certified Community Behavioral Health Clinic The Harris Center is now a Certified Community Behavioral Health Clinic (CCBHC). This accomplishment helps pursue our goal to become the most innovative behavioral health system in the country. Being a CCBHC enables The Harris Center to better provide a comprehensive range of mental health and substance use disorder services to vulnerable individuals. CARF Accredited As a key goal of our Agency’s Strategic Plan to continuously improve our care quality, we worked tirelessly to achieve Certification by the Commission On Accreditation Of Rehabilitation Facilities (CARF). This accreditation is official recognition that an organization is guided by internationally recognized service standards and best practices. The Harris Center received a 3-year accreditation from CARF International for all the programs surveyed (listed on the back cover page). CARE WITHOUT LIMITS We implemented and utilized Telepsych services utilizing existing platforms. Systems were installed at outpatient mental health clinics to enable patients to receive care and for providers to work remotely. This year we also began a one- of-a-kind pilot program with the Harris County Sheriff’s Office (you will find more details about the CORE pilot in the next pages). TELEPSYCH PROGRAMS & SERVICES Follow Up Psychiatric Appointments Medication Management Assessment Services Crisis Response Meetings & Consultations INSTALLED, TRAINED, AND IMPLEMENTED TELEHEALTH 11 INTERNAL SITES + 3 EXTERNAL SITES PEOPLE 5,831 Calls via Lifesize between June 2019 – September 2019 (~17,500 annualized) 1,745 Calls between January 2018 – September 2018 (~2300 annualized)