Fiscal Year 2019 Annual Report AR19 Final | Page 15

CORE: Clinician and Officer
Remote Evaluation
The Clinician and Officer Remote Evaluation pilot program (CORE) is a partnership of
The Harris Center and The Harris County Sheriff ’s Office (HCSO). A tablet and a HIPAA-
compliant technology platform is utilized to connect a law enforcement officer and a
crisis mental health clinician at The Harris Center to provide assessment in the community
on a mental health crisis 911 call.
The Harris Center/HCSO CORE program is the future of policing regarding law enforcement
response to people with mental illness.
Increased Productivity Force Multiplier
71% of the deputies responded
that the clinician/psychiatrist
helped them handle the call
in a shorter period of time.
Average length of call was 24
minutes. This program provides nine
deputies with full-time access
to a masters-level clinician
from The Harris Center.
Decreased Wait Time
Deputies currently have to wait
significant periods of time for
a Crisis Intervention Response
Team unit to drive to their
scene. This is eliminated by
providing deputies throughout
the county with iPads.
More Effective
Disposition
83% of the deputies responded
having access to a clinician
helped them decide what
course of action to take with a
consumer while at the incident