FIREWIRE Magazine Spring 2018 | Page 8

STATION 161 By Rich Huntling Station 161 along Arrow Route and Second Ave. is the oldest firehouse in Upland, built in 1969 just across from the city’s first- ever station, which itself was completed in 1915 and still stands. With its current staffing level of a three-member paramedic engine crew and three-member ladder truck, 161’s serves as County Fire’s Battalion 1 headquarters, housing the area’s administrative and pre- vention staff; meanwhile, the crews there protect the mid-to-south portion of the city, running automatic aid calls with the surrounding cities of Montclair, Ontario and Rancho Cucamonga. Since the city’s transition to San Ber- nardino County Fire in July of last year, the crews have been working hard to improve the living quarters and bring things to department stan dards. This past quarter a major portion of the renovations was completed, which included a full tear-down of the dorm-style quarters and installation of individual bedrooms. Currently, the kitchen is being doubled in size, a large bathroom is being converted into three and the day room and chief’s quarters are being remodeled. To better understand the current state of things at 161, where crews typically run 12-16 calls daily, it’s helpful to gather some of the history of where things started in the city over 100 years ago. Initially named North Ontario, the City of Upland was incorporated in 1906. However, it wasn’t until 1911 that the citizens recognized the need for formal fire services. F.H. Manker, tasked with being the first fire chief, called for the purchase of a hose cart that would be pulled by the first volunteer personnel to arrive where the cart was stored. Two years later the city experienced its first major fire when all of the businesses on the east side of Second Ave., south of Ninth 8 FIREWIRE • Spring 2018 DATA-DRIVEN DECISION MAKING By Dan Munsey “Without data you’re just another person with an opinion.” —W. Edwards Deming Street, were destroyed. In 1915, the year the original station was built, an American LaFrance chemical pumper was delivered. Public safety agencies and the public have come to see data as integral in evaluating progress, often with performance measures tied into funding of staffing, apparatus and programs. of the week, time of day, shift, event locations) and determine how well the department is meeting its call response performance goals. Over time, the firefighters garnered such support that the depart- ment remained staffed by volunteers until 1963 when the first paid member was hired; eventually the depart- ment evolved, becoming the fully-professional outfit which served the city proudly until last year’s transition. The Center for Public Safety Excellence (CPSE), the major fire service accrediting agency, believes that agencies should be data-driven and outcome-focused. Likewise, the National Fire Protection Agency (NFPA) is data-driven. For example, the NFPA 1710 guidelines are full of response benchmarks believed to be fire service best practices. The area of the city that Station 161 serves has many homes that were built in the 1940s, and some even earlier. This can sometimes create challeng- es for engine and truck companies during suppression operations due to many of these homes having various additions built through the years. This can be especially tricky for truck oper- ations due to different roof constructions on the same roof. Target hazards of the area include: San Antonio Regional Hospital, numerous skilled nursing facilities, the Interstate 10 freeway and numerous strip-mall shopping areas. All this information comes from many sources, some reliable, some less so. The adage “garbage in, garbage out” really applies to a lot of our collection of data; every “pencil-whipped” RMS report skews data to produce “garbage.” Thankfully, one of the most reliable methods of data collection is through computer aided dispatch (CAD) systems. Second, Deccan provides theoretical modeling through its Apparatus Deployment Analysis Module (ADAM). This modeling provides a “What if?” predic- tive modeling tool that uses historical CAD data, GIS map info and a rigorous projection algorithm to project the impact of deployment changes on response times and availability. An ADAM software user can ask the predictive software to choose the best location of a new fire station or determine where a new fire engine or squad should be placed to best respond to incidents in a jurisdiction. The software can also accept future inputs, such as the growth of a com- mercial area or the construction of new single-family residences. It can then use these theoretical inputs to predict demand for services in a given area and even provide how much of an impact the growth will place on current or proposed new apparatus. Simply put, fire management can use the software to understand the impact (positive or negative) that deployment will have prior to growth occurring, building a fire station or placing a new apparatus into service. The crews of station 161 remain heavily involved within the community, participating in numerous public education events and holiday festivities throughout the year. Rest assured, no matter the workload of the crews of the station, they constantly stand ready to deliver premiere fire services to the citizens with integrity, compas- sion, professionalism and service. Tower 5 grad Rich Huntling is a regular contributor to FIREWIRE with his station profiles. He is a firefighter/paramedic currently assigned to Station 78. Several years ago, making usable sense from CAD data would be impossible for the average chief officer. Most such systems have always produced hundreds of thousands of lines of information—quantity wasn’t the problem. But accessing and interpreting the data was, and reams of numbers are meaningless unless they are interpreted to provide information in context. Deccan is one of the CAD data interpretation systems the fire service relies on to produce information. The company’s website defines its products as “deci- sion-support software applications designed to assist departments in improving their response times, optimize their resources and defend their budgets.” First, Deccan is a CAD analyzer. It looks into a past range of time and provides information on when, where and how often calls are occurring—and how the department responded. With the software we can look at response times and then filter (by day Deccan is being utilized within San Bernardino County Fire routinely. Recently, it analyzed the City of Fontana to recommend two new fire station locations and suggested a relocation for a Hesperia fire station. Further, it is utilized in the City of San Bernardino to make several key decisions on fire station relocations as well as locations for additional paramedic squads. Assistant Chief Dan Munsey currently heads Divisi on 2 in San Bernardino. Previously assigned to Division 6 in Victorville, he is a regular contributor to FIREWIRE, including a series of articles on County Fire’s budgeting system and a detailed analysis of the North Fire in 2015. Spring 2018 • FIREWIRE 9