Firestyle Magazine Issue 3 - Spring 2016 | Page 25

What we can do: 1. You will receive copies of all significant letters. 2. Telephone calls are to be returned during the course of the same day if at all possible. 3. Urgent matters are dealt with on the same day. However decisions as to the level of urgency must be left with the Solicitor dealing with your case alongside other urgent work which may be being handled at the same time. 4. Our letters to clients and other parties are to be written in plain English, which you are able to understand easily. 5. Appointments are to be given to clients as quickly as possible bearing in mind Court and other commitments. 6. We will update you by telephone or in writing with progress on your matter regularly and at least every six weeks unless agreed to the contrary. 7. We will update you on the cost of your matter every six months and review the costs estimate at that time. 8. We will keep under review and advise you whether the likely outcomes still justify the likely costs and risks associated with your matter whenever there is a material change in circumstances. 9. We will advise you of any changes in the law that may affect your case. 10. We will advise you of any circumstances and risks of which we are aware or consider to be reasonably foreseeable that could affect the outcome of your matter. 11. We will tell you of any delay and Sometimes the advice we give and our view of what may happen may be hard to accept. We understand this and are happy to explain our advice thoroughly. We are all Specialists in the area of Family Law and will have considered very carefully every aspect of your case. Our Organisation As we are fortunate to have a large Family Law Team with a huge amount of experience we are able to operate a pyramid structure. This is in order that your case can be run by more than one family lawyer with pieces of work being undertaken by the most appropriate family lawyer. This way the day to day running of your case can be undertaken by a more junior lawyer and the difficult bits being dealt with by a more senior family lawyer. You will therefore have the benefit of that senior lawyer’s experience but with the cost of your divorce being controlled. Our Charges Rachel Buckley is a Director at The Family Law Company by Hartnell Chanot. Rachel has over 15 years’ experience in advising members of the emergency services and armed forces. The firm offers a 10% discount to those who are members of the service and offers a first appointment entirely free of charge whether over the telephone or at Rachel’s office. Rachel can advise on:• Divorce • Finances • Fire service pensions on divorce • Children • Pre-Nuptial Agreements the reason for it. • Separation Agreements 12. We will explain the effect of any • Domestic abuse important and relevant papers. 13. We will tell you about any significant changes in the likely cost of the matter. 14. We will discuss with you any risks and the likelihood of succeeding with your case. Contact Rachel on 01392 457 155 [email protected] www.thefamilylawco.com 25