Financial Statements 2017 Financial Statements 2017 | Page 15

VFM AND BUSINESS PLANNING Accord has for a long time demonstrated the clear link between business plan priorities and VFM. The rolling five-year plan highlights the high level strategic objectives of the business and includes the direct link to the VFM objectives demonstrating the importance and alignment. VFM is therefore a consideration in all that Accord does and all reports include VFM quantification. Making a Difference To be a strong organisation which makes the most of our individual and combined strengths to deliver positive and efficient outcomes, improving life chances for our customers and the wider communities which we serve. Values Commitment We put our customers and our people at the heart of everything we do Communities We help create communities where people want to live Innovation We are optimistic, passionate and forward-thinking and we deliver better value every day Corporate Objectives Meeting need Great housing and services Good to great Delivery & Actions Customer Revolution Performance VFM Financial Statements 2017 13