Financial Statements 2016 | Page 20

accordgroup.org.uk /value-for-money Achievement 18 Financial benefit Non-financial benefit New Business secured by C&S team £656,186 in new business (annual contract values) n Job creation, apprentice opportunities and skills development. Back office efficiencies achieved £1.2m of programmed back office reductions n Leaner, more responsive back office functions supporting the front line operations. Remodelling and redeployment of services – Heantun locality £160,000 n Enhanced return on assets. Volunteers supporting the delivery of C&S n During 2015/16 6,708 volunteer hours n April/May 2016 635 volunteer hours n Staff costs saved £71,267. n Created links between C&S schemes and the wider communities n Supported customers to increase social activities n Supported increased nutrition of customers through mealtime assistance. Accord Group